Frequently Asked Questions
Featured Questions
Where are your products from?
The agricultural commodities, vegetable oils and livestock products we supply are sourced from our international strategic partners (Ukraine, the Balkan countries, etc.), who produce in accordance with global food and feed standards, primarily in Turkey (the Aegean and Black Sea regions). Depending on the product and tonnage you require, origin options accompanied by analysis reports (COA) are provided to you in the pro forma invoice.
Which terms of delivery (Incoterms) do you use in international trade?
Thanks to our company’s flexible logistics infrastructure, we offer services under the global trade terms FOB, CIF, CFR, CPT, FCA and EXW. Our logistics department designs the safest and most cost-effective delivery model for you, based on your purchase volume and destination port.
What is your minimum order quantity (MOQ)?
As we manage wholesale and industrial B2B supply processes, our order quantities vary depending on the product category. For bulk or container-based purchases of vegetable oils and grain commodities, the minimum order quantity is generally 1 FCL (20’ft / 40’ft container) or tonnages that vary depending on the logistics model. Please contact our sales team for further details and specific requirements.
How do you ensure the quality and specifications of your products?
To safeguard our commercial reputation and minimise the risks to our business partners, we operate on a ‘zero-defect’ principle. All products we export are inspected at the port of loading by independent, international inspection firms such as SGS or Bureau Veritas; they are dispatched only after sealing, weighing (draft survey) and laboratory analysis have been approved.
What international quality and food safety certificates do you hold?
Our facilities and supply chain are certified to the ISO 22000 (Food Safety Management System), ISO 9001 and HACCP standards, and to the GMP+ standard for feed raw materials. We are also able to supply products with official Halal and Kosher certification, in line with the requirements of global markets.
Do your products contain GMOs? Do you offer non-GMO options for soya and maize?
We supply Non-GMO (GMO-free) soya beans, soya meal and maize, particularly for food and feed producers in the European and Middle Eastern markets. These products are subject to traceability protocols from the sowing stage right through to loading and are delivered with reports from internationally accredited laboratories (including a non-GMO declaration).
How do you maintain the cold chain and biosecurity in the shipment of hatching eggs?
Our hatching eggs are transported in specially climate-controlled refrigerated (Reefer) containers or lorries. Our farms are completely free from diseases such as Salmonella, Mycoplasma and Avian Influenza (SPF) and are dispatched with official veterinary health certificates.
